🔒 Data & Privacy

YOUR PRIVACY MATTERS
TO OKZZ BET

At okzz bet, we handle your personal data with care and transparency. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data. No hidden practices, no surprises.

Last Updated: January 2025

Our Privacy Commitments

Six core commitments that define how okzz bet treats your personal information.

SSL Encryption on Everything

Every piece of data transmitted between your device and okzz bet is protected by SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.

We Never Sell Your Data

okzz bet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used to operate your account and improve your experience — nothing else.

Minimal Data Collection

We only collect the data we actually need to run your account, process payments, and comply with legal requirements. We don't collect data just because we can — every data point has a clear purpose.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will process your request promptly and without unnecessary delay.

No Payment Data Stored

okzz bet does not store your bKash, Nagad, or Rocket account credentials on our servers. Payment processing is handled through secure, encrypted channels and sensitive details are never retained.

Clear Data Retention Limits

We keep your data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted from our systems.

This Privacy Policy applies to all users of the okzz bet platform at okzz-bet.app. By registering an account or using our services, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected].

01 Who We Are

okzz bet ("we", "us", "our") operates the online gaming platform available at okzz-bet.app. We are the data controller responsible for the personal information collected through our platform. This means we determine the purposes and means of processing your personal data.

We are committed to protecting the privacy of every player who uses okzz bet. This Privacy Policy is designed to be clear and straightforward — we want you to understand exactly how your data is handled before you share it with us. If anything in this policy is unclear, please reach out to our support team before registering.

This policy covers all personal data collected through the okzz bet website, mobile app, customer support interactions, and any other services we provide. It does not cover third-party websites or services that may be linked from our platform.

02 Data We Collect

okzz bet collects personal data in several ways — directly from you when you register or use our services, automatically when you interact with our platform, and in some cases from third parties for verification purposes. Here is a breakdown of the categories of data we collect:

2.1 Registration Data

When you create an okzz bet account, we collect the information you provide during registration, including your full name, date of birth, mobile number, and the payment method details you link to your account.

2.2 Identity Verification Data

To comply with our legal obligations and to protect against fraud, we may request identity verification documents such as a national ID card or passport. This data is used solely for verification purposes.

2.3 Transaction Data

We record all financial transactions on your okzz bet account, including deposits, withdraw als, bonus credits, and bet history. This data is necessary for account management, dispute resolution, and regulatory compliance.

2.4 Technical & Usage Data

When you use the okzz bet platform, we automatically collect certain technical information, including your IP address, device type, browser type and version, operating system, pages visited, time spent on pages, and referring URLs. This data helps us improve platform performance and detect suspicious activity.

2.5 Communication Data

If you contact our support team via email or live chat, we retain records of those communications. This helps us resolve disputes, improve our support quality, and maintain a record of any commitments made.

Data Category Examples Source
Registration Data Name, date of birth, mobile number Provided by you
Verification Data National ID, passport scan Provided by you
Transaction Data Deposits, withdrawals, bet history Generated by platform
Technical Data IP address, device type, browser Collected automatically
Communication Data Support chat logs, emails Provided by you

03 How We Use Your Data

okzz bet uses your personal data only for legitimate, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes described below. Here is how we use the data we collect:

  • Account management: To create and maintain your okzz bet account, process your bets, and manage your balance.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately.
  • Identity verification: To verify your age and identity in compliance with our legal obligations and to prevent underage gambling.
  • Fraud prevention: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the platform.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of the okzz bet platform.
  • Legal compliance: To comply with applicable laws, regulations, and requests from competent authorities.
  • Responsible gaming: To monitor gaming behaviour and intervene where we identify signs of problem gambling, in line with our responsible gaming commitments.

okzz bet does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how a decision affecting your account was made, contact our support team.

04 Legal Basis for Processing

Every time okzz bet processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing necessary to fulfil our obligations to you under the Terms and Conditions — for example, processing your bets and managing your account.
  • Legal obligation: Processing required to comply with applicable laws, such as age verification and anti-money laundering checks.
  • Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: Where we rely on your consent — for example, for optional marketing communications — you can withdraw that consent at any time by contacting [email protected].

05 Data Sharing

okzz bet does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations:

5.1 Payment Processors

To process your deposits and withdrawals, we share necessary transaction details with bKash, Nagad, and Rocket. These providers process your payment data under their own privacy policies and security standards.

5.2 Identity Verification Providers

We may use third-party identity verification services to confirm your age and identity. These providers receive only the data necessary to complete the verification check and are contractually prohibited from using it for any other purpose.

5.3 Legal and Regulatory Authorities

okzz bet may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities when required to do so by law, court order, or to protect the rights and safety of our users and the platform.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected under terms consistent with this Privacy Policy.

We never share your personal data with advertisers, data brokers, or marketing companies. If you receive unsolicited communications claiming to be from okzz bet, please report them to [email protected] immediately.

06 Cookies & Tracking

okzz bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how our site is used. Here is a summary of the types of cookies we use:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience on okzz bet.
  • Analytics cookies: Help us understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymised where possible.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the okzz bet platform. For full details on the cookies we use, please contact our support team.

okzz bet does not use third-party advertising cookies or tracking pixels that share your data with ad networks. Our analytics are used solely to improve your experience on our own platform.

07 Data Security

Protecting your personal data is a top priority at okzz bet. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and our servers is encrypted using SSL/TLS technology.
  • Access to personal data within our organisation is restricted to staff who need it to perform their job functions.
  • Our systems are monitored continuously for suspicious activity and potential security threats.
  • We conduct regular security reviews and vulnerability assessments of our platform infrastructure.
  • Payment credentials are never stored on our servers — all payment processing is handled through secure, certified payment gateways.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your okzz bet account has been compromised, please contact our support team immediately at [email protected] so we can take swift action to protect your account.

08 Data Retention

okzz bet retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Here is a general guide to our retention periods:

Data Type Retention Period Reason
Account registration data Duration of account + 5 years Legal and regulatory compliance
Transaction records 7 years from transaction date Financial record-keeping obligations
Identity verification documents 5 years after account closure Anti-money laundering regulations
Support communications 3 years from last interaction Dispute resolution and quality assurance
Technical / usage data 13 months on a rolling basis Platform analytics and security monitoring

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

09 Your Rights

As a user of okzz bet, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days.

Right to Access Request a copy of the personal data we hold about you.
Right to Rectification Ask us to correct inaccurate or incomplete data.
Right to Erasure Request deletion of your data where we no longer have a legal basis to hold it.
Right to Restriction Ask us to limit how we use your data in certain circumstances.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Object Object to processing based on legitimate interests.

Some rights are subject to limitations — for example, we cannot delete transaction records that we are legally required to retain. Where we cannot fulfil a request in full, we will explain why and tell you what we can do instead.

10 Children's Privacy

The okzz bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will immediately close the account and delete all associated personal data.

If you are a parent or guardian and believe that your child has registered on okzz bet, please contact us immediately at [email protected]. We take underage access very seriously and will act swiftly to address any such cases.

11 Policy Updates

okzz bet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of okzz bet after any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how okzz bet protects your privacy. If you disagree with any changes, you have the right to close your account and request deletion of your data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okzz bet handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Platform: okzz-bet.app

We aim to respond to all privacy-related enquiries within 48 hours. For data subject rights requests, we will acknowledge receipt within 72 hours and provide a full response within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

You can also review our Terms and Conditions and Responsible Gaming pages for more information about how okzz bet operates and protects its players.

PLAY WITH CONFIDENCE ON OKZZ BET

Your data is protected, your privacy is respected. Join okzz bet today and enjoy a secure gaming experience built for Bangladesh players.